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Terms & Conditions

FloristWow24 | Luxury Flower Delivery — Terms & Conditions

These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to these terms.

Last updated: January 23, 2026 • Home • Shop
Contents

About us

This website is operated by FloristWow24 | Luxury Flower Delivery. Our website address is https://floristwow-24.com/. We offer flowers and related products for delivery across supported regions.

Website use

You agree to use our website for lawful purposes only and not to misuse, disrupt, or attempt to gain unauthorized access to our systems. We may suspend access where we reasonably believe misuse is occurring.

Orders & acceptance

Placing an order is an offer to buy. We may accept or decline an order for reasons including availability, suspected fraud, incorrect pricing, or delivery constraints. Your order is confirmed when you receive an order confirmation.

Pricing, taxes & payment

Prices are shown on the website and may change without notice. Where applicable, taxes and delivery fees are shown at checkout. Payments are processed through third-party payment providers. We do not store full card details.

Delivery

Delivery times depend on destination, courier capacity, and local conditions. If you select a specific delivery date, we aim to deliver on that date, but delays can occur due to weather, traffic, peak seasons, or other events outside our control.

  • Please ensure the delivery address and recipient phone number are correct.
  • If the recipient is unavailable, the courier may follow delivery instructions, attempt redelivery, or contact you where possible.

Substitutions & product variation

Flowers are seasonal and natural products. Bouquets may vary slightly from photos due to availability and natural differences. If specific stems are unavailable, we may substitute with similar flowers of equal or greater value while maintaining the overall look and color theme.

Cancellations & changes

If you need to change or cancel an order, contact us as early as possible. Once a bouquet is prepared, dispatched, or handed to a courier, cancellation or modification may not be possible.

Tip: For urgent changes, contact support immediately and include your order number.

Refunds & returns

Please refer to our Refund & Returns Policy for details. Because flowers are perishable, we do not accept returns of delivered flowers like non-perishable goods. We review issues case-by-case and may offer a replacement, partial refund, store credit, or refund depending on circumstances.

Accounts & security

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify us promptly if you suspect unauthorized use.

Reviews & user content

If you submit reviews, comments, or other content, you confirm it is accurate (to the best of your knowledge), lawful, and does not violate third-party rights. We may remove content that we consider inappropriate, unlawful, or misleading.

Intellectual property

All content on this website (including text, images, logos, layout, and design) is owned by or licensed to FloristWow24 | Luxury Flower Delivery and protected by applicable laws. You may not copy, reproduce, or exploit content without written permission, except where allowed by law.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim relating to an order will not exceed the amount paid for that order.

Nothing in these Terms limits liability where it cannot be excluded under applicable law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to terms

We may update these Terms from time to time. Updates are effective when posted, and the “Last updated” date will reflect the newest version. Continued use of the website after updates indicates acceptance.

Contact

If you have questions about these Terms, please contact us:

Shop Bouquets → Contact Support →
Note: This template is a strong starter Terms page. For full legal compliance (EU/UK/US), consider reviewing with a legal professional based on your business location, suppliers, delivery model, and payment setup.