We’re here to help — fast, friendly, and reliable
Need help choosing a bouquet, tracking an order, or placing a custom request? Send us a message and our team will get back to you as soon as possible.
Typical response time
Within 2–6 hours
Send us a message
Share the occasion, delivery city/date, and your preferred colors. If this is about an existing order, add your order number so we can help faster.
Quick answers
How do I track my order?
After checkout, you’ll receive a confirmation email. When your order ships, we send tracking details automatically. If you didn’t receive it, message us with your order number.
Can I request specific flowers or colors?
Yes — tell us the occasion, preferred colors, and budget. We’ll recommend the best available options and confirm before finalizing.
Do you offer same-day delivery?
Same-day delivery depends on the destination and cut-off time. Send us your city + desired date and we’ll confirm quickly.
What if the recipient isn’t available?
Our courier will follow delivery instructions when possible. If delivery can’t be completed, we’ll contact you to arrange the next best option.
Want help choosing the perfect bouquet?
Tell us the occasion and your budget — we’ll recommend premium options that look amazing on arrival. If you’re in a hurry, shop our best sellers for the fastest “wow” results.
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